Supertech Communications Inc. - IT/Telecommunications Specialists

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  • HERE TO HELP YOU In completing your IT puzzle.
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Telephony

Telephony

Phone Systems We offer a full range of voice solutions to suit your needs from leading manufacturers. These systems range from three users to Call Centers applications with hundreds of users...

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Managed IT Services

Managed IT Services

Managed IT Services Businesses today face increased complexities due to changing needs and reduced budgets, and it is often found that traditional solutions to these challenges distract players from their core...

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Structured Cabling

Structured Cabling

Structured Cabling A structured Cabling Solution is a fully integrated network system made up of various means of transmission capable of managing all traffic of information: voice, video, data, intelligent building...

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Video Surveillance Systems

Video Surveillance Systems

Our video surveillance features let you keep an eye on what's happening.

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Access Control Systems

Access Control Systems

Access Control Systems designed for commercial as well as residential applications.

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Limited time, budget, staff?

  • We're your off-site IT/telecom team.
  • IT Security Solutions
  • IP Telephony
  • Unified Communications
  • Managed IT Services
  • Structured Cabling
  • Infrastructure Design & Implementation
  • High-Definition Video Conferencing

Unified Communications

  • "Splintered" Communications = Counterproductivity + Frustration
    Supertech Communications can solve that equation.
    We design made-for-your-business Unified Communications solutions.
  • Featuring superior, tested products from Avaya, Cisco & Samsung.
  • IP Telephony expertise (including Avaya IP Office, Communication Manager)

IT Security Solutions

  • We help you stop network threats before they impact your bottom line.
  • Featuring IT Security Solutions from SonicWALL:
  • Firewall Management and Monitoring
  • Intrusion Detection
  • VPN

ITIL Certified - Understanding the Service and Support Process

itilv3 We understand the Bussiness Service and Support.


What is ITIL?

ITIL is the most widely adopted approach for IT Service Management in the world.  It provides a practical, no-nonsense framework for identifying, planning, delivering and supporting IT services to the business. 

ITIL: Overview and Benefits

ITIL advocates that IT services must be aligned to the needs of the business and underpin the core business processes. It provides guidance to organizations on how to use IT as a tool to facilitate business change, transformation and growth.

The ITIL best practices are currently detailed within five core publications which provide a systematic and professional approach to the management of IT services, enabling organizations to deliver appropriate services and continually ensure they are meeting business goals and delivering benefits.

The five core guides map the entire ITIL Service Lifecycle, beginning with the identification of customer needs and drivers of IT requirements, through to the design and implementation of the service into operation and finally, on to the monitoring and improvement phase of the service.

Adopting ITIL can offer users a huge range of benefits that include:

  • improved IT services
  • reduced costs
  • improved customer satisfaction through a more professional approach to service delivery
  • improved productivity
  • improved use of skills and experience
  • improved delivery of third party service.
For further information on the ITIL Service Management approach and its benefits, see pdf

Contact Details

Supertech Communications Inc.,

7915 W McNab Road
Tamarac, FL 33321, USA

TF - (866) 788-TECH (8324)
Florida - T (954) 933-0004
Georgia - T (678) 504-2288 

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