Supertech Communications Inc. - IT/Telecommunications Specialists

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  • HERE TO HELP YOU In completing your IT puzzle.
  • Computer Repair diagnostic & Support
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    SUPPORT SOLUTIONS

Our WININing Strategy

  

Limited time, budget, staff?

  • We're your off-site IT/telecom team.
  • IT Security Solutions
  • IP Telephony
  • Unified Communications
  • Managed IT Services
  • Structured Cabling
  • Infrastructure Design & Implementation
  • High-Definition Video Conferencing

Unified Communications

  • "Splintered" Communications = Counterproductivity + Frustration
    Supertech Communications can solve that equation.
    We design made-for-your-business Unified Communications solutions.
  • Featuring superior, tested products from Avaya, Cisco & Samsung.
  • IP Telephony expertise (including Avaya IP Office, Communication Manager)

IT Security Solutions

  • We help you stop network threats before they impact your bottom line.
  • Featuring IT Security Solutions from SonicWALL:
  • Firewall Management and Monitoring
  • Intrusion Detection
  • VPN

ITIL Certified - Understanding the Service and Support Process

itilv3 We understand the Bussiness Service and Support.


What is ITIL?

ITIL is the most widely adopted approach for IT Service Management in the world.  It provides a practical, no-nonsense framework for identifying, planning, delivering and supporting IT services to the business. 

ITIL: Overview and Benefits

ITIL advocates that IT services must be aligned to the needs of the business and underpin the core business processes. It provides guidance to organizations on how to use IT as a tool to facilitate business change, transformation and growth.

The ITIL best practices are currently detailed within five core publications which provide a systematic and professional approach to the management of IT services, enabling organizations to deliver appropriate services and continually ensure they are meeting business goals and delivering benefits.

The five core guides map the entire ITIL Service Lifecycle, beginning with the identification of customer needs and drivers of IT requirements, through to the design and implementation of the service into operation and finally, on to the monitoring and improvement phase of the service.

Adopting ITIL can offer users a huge range of benefits that include:

  • improved IT services
  • reduced costs
  • improved customer satisfaction through a more professional approach to service delivery
  • improved productivity
  • improved use of skills and experience
  • improved delivery of third party service.
For further information on the ITIL Service Management approach and its benefits, see pdf

 

Contact Details

Supertech Communications Inc.,

7915 W McNab Road
Tamarac, FL 33321, USA

TF - (866) 788-TECH (8324)
Florida - T (954) 933-0004
Georgia - T (678) 504-2288 

Our Partners

dellpartners    avayapartner

 microsoft partner   sonicewallpartner
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